Frequently Asked Questions

Check out from all our accommodation and facilities is 10am. Late check-out can be arranged with reception. Subject to availability.

Yes, providing we have all the information needed late check in’s can be arranged. It is best to ring ahead to organise with our staff.

Yes we do have an EV charger for guests to use to charge their vehicle while staying with us

Prior arrangement is required.

All pets are required to be registered at the time of check-in, and must only be accompanying guests who are staying on a designated powered site. No pets are permitted in our accommodation buildings including the communal facilities bathrooms and kitchen. We do have a black out period from the 20th Dec – 20th Jan where we do not permit any animals.

Pets are not permitted on the children’s playground or jumping pillow.

Pets are also not permitted within the Fiordland National Park boundary including out on lake Te Anau and in vehicles on the road to Milford Sound. If you are bringing your pet be sure to organise care for them if you are travelling into the Fiordland National Park.

Wifi is free and unlimited for all our guests.

The lake is a short 7 minute walk from our facilities, with the town centre just across the road.

Our showers are available free of charge for all paying guests.

The glow worm caves are situated across Lake Te Anau in the Fiordland National Park. We can book you a cruise with Real New Zealand to the glow worm caves.

Milford Sound is a scenic 120km drive from Te Anau. We advise guests to allocate a minimum of 2 hours to drive to Milford Sound and recommend booking a coach and cruise from our Holiday park to get the most out of your trip.

A cost does apply to book our hot tub and bookings are essential, be sure to contact reception for times and pricing.

We pride ourselves on ensuring our park is at it’s best for our guests. All visitors must register at reception on arrival especially during peak times to ensure there is space for our paying guests.

All our rooms have the linen required for sleeping. If you are staying in our dorm room you will require a towel. Our cabins bed linen and a bath towel provided. Our Ensuite and Motel accommodation has full linen including face cloths and hand towels. If you are staying in our Ensuite and Motel accommodation, a daily towel service is also provided.

Our Ensuite and Motel accommodation has full linen including face cloths and hand towels and a daily towel service is also provided.

YES! We are a free booking agent and can tell you all about the exciting things there are to do in Fiordland and our region, we can also book your itinerary for you so you can fit everything in while you are here!

We recommend making a booking at one of the many restaurants in the town. More information can be found on our wine and dine page.